Troubleshooting
Fix custom domain not working
DNS, propagation, and SSL troubleshooting.
Confirm your A or CNAME records match exactly what Ettajer shows in Online Store → Domains.
DNS changes can take up to 48 hours to propagate worldwide. Use a DNS checker to verify.
If SSL is pending, wait for DNS to resolve first. Contact support with your domain if issues persist after 48 hours.
On Cloudflare, set records to DNS only (grey cloud) until Live. Remove parking, forwarding, and duplicate AAAA records.
Follow the Namecheap, GoDaddy, Hostinger, OVH, or Google Domains tutorials if you are unsure where to edit DNS.
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