Privacy
policy

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Privacy policy

How we collect, use, and protect your information.

Information we collect

Name, email, phone, and shipping address at checkout. If you subscribe to Aura Dispatch, we also store your marketing preference.

How we use it

To fulfil orders, provide client care, process returns and repairs, and send updates you have opted into. We never sell personal data.

Payments

Payment details are processed by secure payment partners. We do not store full card numbers on our servers.

Cookies

We use essential cookies for cart and checkout. Analytics cookies run only where enabled in your store settings.

Retention

Order records are kept as required for accounting and consumer law. Marketing contacts can unsubscribe at any time.

Your rights

Request access, correction, or deletion via client care. We respond within a reasonable period under applicable law.

Contact

Questions about privacy — write to client care from the Contact page, or email the address listed there.