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Orders & payments

COD, Stripe, PayPal, checkout, and fulfillment.

How COD checkout works

Cash on delivery is built in — keep it on while you add cards or PayPal.

Set up online payments (PayPal now · Stripe soon)

Connect PayPal today. Stripe cards turn on in about 2 months.

Stripe for card payments (coming in ~2 months)

Stripe is visible in Payments but not activatable yet — around October 2026.

Connect PayPal at checkout

Paste Client ID and Secret, verify with PayPal, then get paid.

Confirm COD orders by phone or WhatsApp

Call buyers before shipping to cut refused deliveries.

Order statuses explained

Pending, confirmed, shipped, delivered, cancelled, and returns.

Set up WhatsApp COD verification

Confirm orders before you ship to cut fake deliveries.

Reduce fake COD orders

Confirm buyers before you ship.

COD address fields for Morocco

City, neighborhood, and phone — what to collect at checkout.

Handle refused COD deliveries

What to do when a customer refuses the package.

Manage orders and fulfillment

Update status, notify customers, and track deliveries.

Recover abandoned carts

Win back buyers who left checkout without ordering.

Create manual orders

Place orders manually for phone or WhatsApp sales.

Handle returns and refunds

Process returned items and update inventory.

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