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Orders & COD

Checkout, verification, and fulfillment.

How COD checkout works

Cash on delivery is built in — no payment gateway required.

Set up WhatsApp COD verification

Step-by-step guide to confirm orders before you ship.

Reduce fake COD orders

Use SMS and WhatsApp verification before dispatch.

COD address fields for Morocco

City, neighborhood, and phone — what to collect at checkout.

Handle refused COD deliveries

What to do when a customer refuses the package.

Manage orders and fulfillment

Update status, notify customers, and track deliveries.

Recover abandoned carts

Win back buyers who left checkout without ordering.

Create draft orders

Place orders manually for phone or WhatsApp sales.

Handle returns and refunds

Process returned items and update inventory.

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Ettajer

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