Troubleshooting
Checkout not completing
When buyers cannot place COD or card orders.
Confirm COD (or card) is enabled in Settings → Payment and that the product is in stock.
Required address fields must be filled — city and phone formats matter for Moroccan COD.
If a minimum order amount is set, small carts will be blocked until the buyer adds more items.
Ask the buyer to retry on mobile data without ad blockers; some extensions break checkout scripts.
Check Dashboard → Orders → Abandoned for partial checkouts, and Meta → Diagnostics if you expected a Purchase event that never arrived.
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