Marketing

Read Meta event diagnostics

See last CAPI sends and failures beyond test mode.

  1. Open Marketing → Meta → Diagnostics for a live log of Conversions API deliveries.

  2. Filter by Sent, Failed, or Skipped. Each row shows event name, shared event_id, source (storefront, cart, checkout), and error text when Meta rejects a call.

  3. Successful PageViews are omitted to reduce noise; PageView failures and all conversion events are kept.

  4. Pair Diagnostics with Meta Events Manager → Test events when Test mode is on under Advanced.

  5. If the log is empty, browse the live storefront, add to cart, or place a test order — then refresh Diagnostics.

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